STI Remote Consultation


Telephone Consultation
Video Consultation

Why do I need a remote consultation?

If you have had unprotected sex and have symptoms or need information about which STI tests to perform, our doctors are the best solution to solve your problems or concerns about STIs. We put our 16 years of clinical experience at your service.

Medical consultation with an STI specialist doctor

You will have your appointment in the next 24-48 business hours

You will receive a report with the tests you must do and a summary of the consultation.

Is the service confidential?

At Open House we take the confidentiality of our patients very seriously, we need certain information in order to provide you with the service, but in no case is it shared with third parties.

How does the service work?

Finish the purchase process, you will receive an order confirmation email and call us to assign you the appointment on the day and time of your choosing. The Doctor will call you on the agreed day and time.

The start time of the consultation is approximate.

Can it be a video consultation?

Of course you can do video. Purchase this product and when you book your appointment, tell us that you prefer a video consultation instead of a phone consultation. At Open House, we always strive to tailor our services to the needs of our patients.

What do I need to carry out the consultation?

Try to be in a private place and have a good phone connection.

Does the consultation have to be remote?

No, you can always go to our clinics in Madrid or Valencia to have the consultation in person. Contact the clinic you want to visit and our patient care service will give you an appointment on the day and time of your choosing.

Do you need treatment?

After obtaining a positive result in STI tests, you can receive treatment by electronic prescription for some STIs or go to our physical clinics in Madrid or Valencia.

How do our online tests work?

Define what tests you need

Visit our frequently asked questions (FAQ) section, make a prior medical consultation or video-consultation, or call any of our clinics to receive guidance on what tests you need.

Take your own samples

Orders placed before 16:00 will be delivered the next working day. Follow the step-by-step instructions and take your samples easily, they are quick and painless processes.

Send your sample to our laboratory for FREE

Easily send your samples to our ISO-certified laboratory for free. The reliability of online STI tests is the same as the tests we perform in our physical clinics.

Get your results

The results of your online STI tests will be available on our results web portal within 1 to 3 business days after receiving your sample in our laboratory.

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